Infinix Hot Note Won’t Power On After Trying To Flash Using SP Flash Tool – Tips To Follow

Still on the topic that has to do with repairing a bricked Infinix hot note phone, we’d like to let you in on the concluding part which has to do with tips on what to do when your Infinix hot note or any other MTK phone refuses to turn on.

On the post where we talked exclusively on how to unbrick a bricked Infinix hot note device, we made mention of the fact that our Infinix hot note phone went on coma for like 4 days. This happened after there was an interruption in the flashing process using SP Flash tool.

Based on researches so far, our experience wasn’t special. The phone won’t turn on if there is an interruption in the flashing process. Hence, you shouldn’t say RIP to your Infinix hot note android phone just yet, the phone just needs to cool off.

MTK Phone not turning on

While you are wondering how to fix the sudden refusal to turn on, please note that the tips we are going to be laying out here ain’t for Infinix hot note alone, it’s virtually for every MTK android phone. Hence, if you experience same issue with your tecno phone, innjoo, Gionee or any other MTK phone, just follow the tips below:

Tips To Fixing MTK Android Phone Not Turning On


For Removable Phone Batteries

  • If the battery is removable, you should remove the battery for a while and then fix it back and charge afterwards.
  • You can also try using a desktop in boasting the battery and continue charging using the phone.
  • It might take consistent charging before the phone decided to power on.

For Non-Removable Phone Batteries

Like in the case of the Infinix hot note, the battery is non-removable.

  • In such case, you should try charging using your computer for a few hours before reverting back to power outlet. You can continue doing this at intervals.
  • If opportune, leave the phone on charge for longer periods and if after doing this for like two days and there’s no improvements, keep the phone for like 2 days without charging. After that, you can try turning on and hopefully, the device might turn on.

When the device turns on, leave it to charge for like an hour before commencing the flashing process again and this time, make sure there is no interruption during the flashing process.


In our case, it took like 4 days before the device revived back and we made sure there was no interruption when commencing the flashing process and everything worked fine. Device is still working very well till date. Best of lucks!

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116 Comments

  • Just hardbricked my phone yesterday, and found this article. Currently trying this even though the phone hasn’t revived for now. I’m curious, why will this way work? What happened while you charge it?

  • Help, My Infinix Hot note pro won’t boot into recovery, I have tried all the steps i know including booting through Mobile uncle.I can’t even do a factory reset as well. THe phone just restarts and continues to work like nothing was done on it

    • Hello Femi, Please how do you mean ‘the phone just restarts and continues to work like nothing was done on it’? Please clarify.

    • what you ought to do is to flash the preloader.bin file and LK files into your infinix using SPflash tool. NB* Download the specific file for your phone. Then you will be able to boot to recovery.

    • If the phone isn’t turning on, just follow the above instructions. If it’s turning on while plugged to a power source, then follow this tutorial in flashing the stock rom to the phone which should hopefully fix every problem.

  • so u mean d whole flashing process will last 4 @least 4 consecutive days without interuption, or is it dat i dont get u well?

  • i have not tested it but i see alot sense in this method among all i have come tru. someone also told me that if i can risk loosing the warranty of my phone i can loose my phone and remove the ba3 flex and fix it back after some while dont know if this can work. thanks is still need more reply b4 i can commene

  • Thanks Sammy for the Insight!
    Help solve this issue pls.
    My Infinix Hotnote just went off and wasnt charging. When powered… it shows the Intro “Infinix” and goes off. I left it charging for HOURS and it comes on, shows INFINIX and goes off. Pls what can I do?

      • I mistakenly selected “format all+ download” and at the same time interrupted it. But before that there was a red prompting where it usually show that the Sp flash tool is loading signifying ” PMT error “. Right now the phone is totally lifeless and I don’t real know if you had experience this before. I need help

  • i tried to factory reset while it was rooted. now it shows the Intro “Infinix” and goes off.off. Pls what can I do? i tried the flashing process but it won’t start . i clicked on download but it won’t start…. plz help

    • Yawar, the phone has been bricked. Follow our tutorial on how to unbrick the phone and you will be good to go. However, please note you will loose all the files on the phone.

  • Thanks bro for this tutorial, av been charging my fone since three days ago, yet I haven’t seen any sign of life on it.

    When I charge with normal charger, I see no change.
    When I charge with laptop, it keeps on connecting and reconnecting every 2secs, hence my laptop is unable to detect.

    When I tried charging the battery via desktop, it keeps on charging, never gets full after long hours of charging.

    When I formatted the phone using Sp Flash , it gave me a success response, yet it neither detects the battery while charging nor boots the phone on.

    After formatting the phone, I now flashed preloader.bin, boot.img, system.img, and recovery.img …all I got from Infinix hot (X507) rom -( my phone model) downloaded online, the process yielded positive, I received a success (OK) alert, yet the phone is not still booting on…

    Pls what should I do now coz my phone has been offline for more than a week now, should I continue charging or follow a prescription made to me by a friend to get a similar phone – Infinix hot x507 from someone and make a backup, then use the scatter file in that backup to flash the whole phone and should work

  • please i had a successful upgrade notification from the sp flash after i attempted upgrading my infinix hot note to lollipop os buh now it won’t turn anymore what can i do i’m almost dead without my phone please

    • Larhwally, in that case, i am guessing you flashed the infinix hot note x551 rom file into an infinix hot note pro phone.

  • What you guys are really doing is unfair, I posted a question, u couldn’t proffer me a solution, while u attend to others….
    Thank God I had found solution to my problem since…

      • please i think i may have the same situation as Larhwally, so should i wait till the phone turns back on before i can fix it or there is another way around this.

  • my infinix note pro broke up due to an interact of the sp flashing tool. it now connects and disconnects when i plug it on the pc n wont dislay anything….. how can i solve these please me

  • hello, thanks for your tutorial, i used your article to unbrick my infinix hot note, but the problem is that after connecting and starting the download process in flash tool, but the progress is not moving for around an hour, and no downloads has happened so far, what could be the problem?

    • Derrick, perhaps the phone isn’t yet functioning. Please make sure the phone is fully charged before commencing with this?

      • okay Samuel, but how would you know its fully charged, because even after plugging it on the wall, no much progress in charging, how long will it take to be fully charged?

        • Derrick, isn’t it showing the charging icon when plugged into a power outlet? Just be sure to use an original charger. A 80 to 90% charge should be able to get the job done.

  • Pls my infinix hot note suddenly takes longer to charge. I dont know whats wrong i will be grateful if you can reply me asap its giving me headache

  • Hello

    Would like to hear how Mukhtar got around his problem. Sorry about not being answered. A friend of mine has a similar problem.

  • please i think i may have the same situation as Larhwally, that is i mistakenly used a hot note ROM for a hot note pro ,so should i wait till the phone turns back on before i can fix it or there is another way around this.

    • Kweku, you have to keep trying the methods stated on the post till the phone turns on again and you can re-try the method using the right rom this time.

  • Okay, thank you. Please can i get the links to download the stock rom for the hot note pro(16+2) and also the lollipop rom for it? Thanks

  • The imei is invalid after unbricking my x551 (1g rom) with lollipop, for that matter cant make nor receive calls and also hard reset not working always shows RF calibration test fail

  • plz I need your help….my infinix X551
    got bricked due to update issues.it was
    displaying no command n I’d flashed the phone
    but its no longer powering, charging or even
    showing any sign of life after 14hrs of constant
    charging. plz I am really disorganized… what
    should I do?

  • Okay, my case is real different. Its a long story but amma make it short. It all started from a Nandroid backup/restore process gone wrong. I happened to flash the wrong backup which is lollipop, on already installed Kitkat ROM via Philz recovery (CWM-based). At first when I tried flashing, Flashtool recognised the device but gave an error which I couldn’t get the message. I tried repeating same flashing process but Flashtool doesn’t recognise my device. On device manager, my Infinix appears as “MediaTek DA USB VCOM (COM 3), when I uninstall the device from device manager and plug it back in, the port changes and keeps increasing by one.
    Now, I booted Windows 10 on my Virtual Machine cos I’m now using Linux, I opened flashtool, plugged my device, I changed my download mode in SP Flashtool options to UART and change the port to the one which my device was appeared as. Then I went to the format tab, clicked format. From the virtual machine logs, Flashtool was interacting (I guess formatting my device) but it didn’t appear in flashtool, not the red column nor the green or yellow. I decided to unplug the device and Flashtool popped another error message similar to the first one but this time, when I plugin my device to the PC, it appears a “Unknown device” in Device manager. It doesn’t even show on my Linux and also nothing is working not even charging. The device that been plugged in for 2 days now with uninterrupted power supply. What do you think I should do? Can the device still be fixed?

  • The infinix hot note, after trying to do a manual firmware upgrade, hard bricked. It wont turn on or charge, and i was getting a “Brom dram failed error 4032. Now, When i connect to sp flash tool, it does not pick the phone at all but my computer still finds the phone whenever i connect it. The phone is my friend’s phone. I am confused and i dont no what to do now. 4 days is long to wait because my friend is very impatient.Please, what can i do?

    • Davis, if the phone isn’t turning on at all, then you have to keep charging till it turns on. In regards your friend not been able to wait, it’s not like he has a choice now. He just have to wait till the phone is able to turn on again before flashing can commence.

  • Hi Samuel, I tried upgrading my hot note (32GB+2GB) into lollipop but it got bricked without coming on again.. Then I used the sp tool to flash d kitkat back into it but I got a failed message on d pc screen… What can I do…. Thanks

  • Thanks bro, I will keep doing that till it comes on again. Is it certain that it will come on by just charging and hope leaving it to charge for a very long time won’t affect the battery.. Please send your number to my mail.

  • Good evening bro… SORRY TO DISTURB YOU BRO, I AM JUST BOTHERED. My hot note x551 has been off for almost 2 days after trying to upgrade it to lollipop.. But I noticed something abt the vcom mediatek driver in device manager… There is an explanatory mark on it and when I right clicked on it to check the driver properties…. Instead of seeing driver is working properly, it says “driver can not be started (10)”.. Please, is dt aw it is on ur pc too? I am confused and scared I myt not be able to use the phone again.. PLEASE HELP A BROTHER. THANKS

  • I got the requirements then I started flashing my infinix hot 2 at first I flashed the recovery button enabler it was successful then secondly I tired flashing the twrp scatter file then my the application was not responding so I had to disconnect my phone which means I interrupted the flashing I tried charing the phon with the pc it did not bring it battery sign or did not even boot so yesterday I downloaded the stock rom then flashed the scatter file after doing that I plugged the phone to a power outlet since then it would blink the battery sign then it would go off if I hold the power button down it would bring the infinix logo the go off it has been happening since I flashed the stock rom scatter file which was yesterday. I have added a video of it in an an atachment below already please I need your help!!!!!!
    Would this process work for me?

  • I got the requirements then I started flashing my infinix hot 2 at first I flashed the recovery button enabler it was successful then secondly I tired flashing the twrp scatter file then my the application was not responding so I had to disconnect my phone which means I interrupted the flashing I tried charing the phon with the pc it did not bring it battery sign or did not even boot so yesterday I downloaded the stock rom then flashed the scatter file after doing that I plugged the phone to a power outlet since then it would blink the battery sign then it would go off if I hold the power button down it would bring the infinix logo the go off it has been happening since I flashed the stock rom scatter file which was yesterday. I have added a video of it in an an atachment below already please I need your help!!!!!!

  • I first installed recovery mode on my INFINIX NOTE2 .then I received an update .when I tried installing the update it got stuck at the recovery mode I installed. then I mistakenly wiped the system.
    after that I downloaded the stock rom and flashed it.
    I chose FORMAT ALL + DOWNLOAD. now the phone neither boots nor charges.

    what steps do I take next pls?

  • Samuel Adeniyi pls i need your help
    my infinix X551 not turning on again after flashing with sp flash tool, I tried flashing again and was giving me S_FT_ENABLE_DRAM_FAIL (4032)
    I tried different roms, different sp flash tool versions, different usb cables and computers yet same message
    I also try format too still gives me S_FT_ENABLE_DRAM_FAIL (4032)
    even for now i have disassembled n remove the battery n fix back yet S_FT_ENABLE_DRAM_FAIL (4032)
    WHAT SHOULD I DO FOR NOW PLS

  • My infinix hot note is not working.. Actually it fell inside water.. I dried d fone for some hours n it didnt come up.. Then it stopped booting.. It shows infinix n off. Pls what should i do abt it

  • Sir, Please Help me sir..

    After I upgrade my firmaware.. But it suddently android’s wont Open, But it respond At my usb

    I tried To Reflash my Recovery file But it says “S_BROOM_CMD_STARTCMD_FAIL 2005″

    BROM: Can not pass bootstrom start command! Hint, Possibly target power up to early”

    Im just asking.

    Is this solution really works also @ me MYPHONE A818I DUO Please help

    And Thax

  • Good evening sir, i upgraded my infinix hot note to lollipop,i unrooted it before upgrading, after the upgrade i leave it for a minute i switched it on but it stucked at boot loading for an hour i switched it off and on it back but the same thing so i did factory reset now the phone is completely down doesn’t come up any longer….. How do i go about it ?

  • My Infinix has been off after trying to upgrade my andoid, after everything i went off and never came on,it doesnt even power on and it almost 3weeks now since it went off.Please any help.

  • I experienced the same problem two days ago. I kept trying to power on the phone but without charging. Thank God it started working again today (2nd day). I’ve been able to flash the Lollipop successfully.
    I suggest next time anyone wants to do the update, connect the phone while it is on and make sure your computer detects it without any problem, then turn it off while connected for the download process to start.

  • My situation is different though. I hard reset my infinix hot note x551 and now my device won’t power off and it keeps saying setup wizard has stopped working, android process.com has stooped working, messages has stopped working and i cant use the phone what do i do.

  • Hello! my infinix hotnote x551 turns off when screen turns off it also hang when i restart it…can you help me please???

  • HI, i have an infinix note 2 x600. I got my phone hard bricked while tring to flash it and now it cant turn on and is not recognized by the computer i.e not even a sound when i plug it in. I have also been trying to charge it for over a week now with periods of shifting from computer charging to wall charger but no change. It has an unremovable battery, I very carefully tried to remove the battery by disconnecting the chip and reconnecting it but still no change. I have now given up. The phone is completerly lifeless. What else can I do?

  • hello Samuel, I realized the cable had a break and as such pc couldn’t recognize it. I’m facing a real challenge now. I was able to flash a different rom using custom twrp 2.8.5, I run a system update and when I boot phone ,it went into recovery no matter what. I flashed a different recovery twrp v.2.8.1 and now the phone cannot recognize sdcard , it only recognizes the internal memory and sd all as one. I tried sp flash tool but whenever I try vol+ and insert the cable, it goes into the recovery mode, I’m stuck kindly help me

  • Hello Samuel, I tried unsuccessfully to flash my INFINIX HOT NOTE. Now the phone is unable to start when not connected to a power source.
    When it is connected to a power source, the screen lights up with a vibration, stays up for about 20 seconds and goes blank for about 2 seconds and the process repeats itself allover again.
    Please how do I go about fixing this.

  • Pls hellllppppp. When I connect my Infinix joypad to charge, d red indicator light keeps blinking and d phone won’t come on. Pls help

  • hello am Daniel from Ghana. my infinix hot 2 fell in water and from that day it doesnot on or boot when hard reset. I followed the tutorials you gave but the sp flash is not recognising my phone. what do I do?

    • Anonymous, did you immediately remove the battery from the phone and dried the phone when you took it out of the water?

  • I had tried flashing my infinix x551 and it dint work,it just showed the infinix logo on the screen…then i tried the boot options and did factory reset and it just went off,wat do I do Adeniyi?

    • Kevin, when you flash in a rom, booting the first time takes more time than normal. You just have to be patient.

  • Its off right now and it wont turn on…should I wait for some days for it to work as u had replied to previous comments or there’s another option.

  • I HAVE flash my X510 Infinix with Infinix flash tool program and it will not turn I do not know if those Roma who have caused this

  • my infinix hot note is not switching on.. apparently it was on battery low so I left it charging but when I came back I tried to switch it and won’t come back to life.. how do I solve this?

  • Hello, please reply asap, thanks, so my phone fell into water on Sunday morning, it was on so I quickly removed it, switched it off and cleaned it with A dry cloth in order to get the excess water off it, it is an infinix hot note x551, with a non removable battery, I removed my Sim and memory card and then placed it in uncooked rice for up to three days as I read on so many blogs including nairaland, it dried the water because I checked the visible parts where I saw water,I Even shook it and no water came out, but my problem now is that it has refused to come on or charge, some other people whose phones fell into water said that the uncooked rice worked for them, and their phones are working perfectly fine now but I’m not sure what’s up with mine ,please what do I do next,I’ve already taken the necessary steps, I’m a student, and my dad just got me this phone late December, I have no money for a new phone currently, what do I do next?? I’m using my little sis phone to type this You can email me,[email protected]

    • Hello Amaka, so sorry for the ordeal. The next advisable option would be taking the phone to an engineer.

  • Thanks, I was able to flash my x551, but its taking too long a time to boot. The only display is the XUI, nothing else.

  • Am having the same problem! I took to infinix hot note to the carl care for the broken scren to be replace and after dat dey flashed my phone and since den my phone don’t update any more and d feed back has stoped working same with d system up date! I went home and try reflashing my phone with my laptop and along the line d my system develped a problem and retsrted it self! (Windos 10!) So my phone has been blank for 1 day now won’t come on! Is totaly dead with no atom of life in it ! Pls help me am so confused !!!! As I type dis is conected to my laptop like u said but still same thing pls what is d next opetion cose am lost here

  • Hi guys:)
    My name is joshua bagasbas from phillipines. I was able to help you about unbricking dead phone. This is a help for the best of my knowledge. Some flash tool say’s brom error like 4032 or you have yo physically format your phonr. I am a cellphone technician.

    Ok lets begin the tutorial

    First: install vcom driver that support on your computer or desktop.

    Second: when you done installing vcom and preloader. Open sp flash tool. Load scatter file.

    Third: click CTRL+alt+V to get advance mode

    Fourth: CTRL+alt+O for physically format. Then if you done start download. If the brom error was showing on your desktop. Change it into format all+download.

    It’s automatically download bootloader and continously download flash.

    I hope it works. And also charge yout battery into universal charger. Because if you format preloader.bin? Your battery was not drain. Because it is formatted already. Flash it without battery ok. I hope it works. Don’t forget to say i love you to meXD joke;)

    This is my e-mail [email protected]

    From: Phillippines

  • Pls help me, my infinix note 2 phone won’t power On again after been beatin by rain. Nt charging also. Pls wat can I do?

    just a small water dat get inside and its start restarting at first but bcus I cudnt remove d ba3ry, there is notin I can do, so it keeps restarting till d ba3ry dry. Pls help me. Av tried to flash d phone but won’t connect nd av done a thorough cleaning also.

  • my infinix x551 not charging its only ends on zero pecent i have change battery and charging put steel the same problem what do i do for my phone to charge pls help me

  • Good morning, i’m Ed and i have a problem which I’m hoping you could help me out.
    I had an upgrade notification on my infinix hot note 2, some few days ago.
    I upgraded it successfully to 6.0 Marshmallow and had some problems, like, the phone can restart on its own and was running slow. I reset the phone several time yet nothing changed. So i downloaded the previous version which is lollipop 5.1. I successfully flashed it using the flash tool with no interruption. After the process the phone won’t power on and when i connect it to computer, would make no sound and nothing happens. Also i connected it to its original charger yet won’t charge. Please i’m hoping you could help me out. Looking forward to hearing from you. Thank you.

    • Hello Edward, it’s simple. My guess is, you flashed in the wrong ROM. Fortunately, it is not too late. You just need to find the right rom for your phone and flash that in.

  • Hello Samuel, pls reply
    My infinix hot note is not working.. Actually it fell
    inside water.. I removed d ba3 and dried d fone for some hours, wen I fixed in d ba3 d fone was blank, so I took it to an engineer to change d screen, it started working for a whole day n all of a sudden it went off, It shows
    infinix n off, then it stopped booting.. . Pls what should i do abt it
    Posted on Nov 11th, 2016

  • Hello Samuel, pls reply
    My infinix hot note is not working.. Actually it fell
    inside water.. I removed d ba3 and dried d fone for some hours, wen I fixed in d ba3 d fone was blank, so I took it to an engineer to change d screen, it started working for a whole day n all of a sudden it went off, It shows
    infinix n off, then it stopped booting.. . Pls what should i do abt it

  • Hello Samuel, pls reply
    My infinix hot note is not working.. Actually it fell
    inside water.. I removed d ba3 and dried d fone for some hours, wen I fixed in d ba3 d fone was blank, so I took it to an engineer to change d screen, it started working for a whole day n all of a sudden it went off, It shows
    infinix n off, then it stopped booting.. . Pls what should i do abt

    • How did you preserve the phone when it fell into water? You mentioned removing the battery and drying it for a few hours.

      Normally, the best way would have been, removing the battery and putting the phone in a rubber of rice or sack of rice for an least, a day. That way, the rice properly absorbs the water contained in any part of the phone.

      BTW, the infinix Hot note I know, has a non-removable battery. So, how were you able to go about removing the battery?

  • I encountered the same problem last week, while trying to flash the lollipop ROM on my infinix x507.
    Before I tell you how I got the problem solved, I will love to let you know that the problem arose because parts of the file I was flashing had broken. And this terminated the ROM download on my device at just 4%
    It actually took me five days to figure out the solution. The solution to this problem is to actually flash the firmware that got aborted on the phone again. In my case I flashed the stock ROM which I was trying to flash on the phone initially on the phone again, and my phone came on again with the charge indicator. But ensure the ROM you’re flashing has neither a broken or corrupt file. That’s when you extract the file, make sure the Rar or Zip App does not indicate any error(s). It the Winrar or WinZip reports any error, please do not flash it unto your phone. Just download another ROM or the same stock ROM again. There are also other things I did before arriving at the solution above.
    I charge the phone with and without the battery
    I flashed the phone’s recovery.img on it
    I flashed the preloader.bin on the device
    I loosed the phone’s casing, by unscrewing the thirteen bolts. I thereafter removed the two clips on the phone’s panel gently, and returned them to their former position.
    I flashed the kit kat stock ROM on the phone again
    After doing all this my phone not still power on or charge, until I applied the solution above
    Observations: What I observed was that since the previous ROM had been formatted prior to downloading the newer ROM, the interruption in the download process would have damaged a lot of the software components needed to booting a phone i.e the bootloader and the boot.IMG
    Downloading the previous stock ROM is unlikely to help
    Conclusion: Please when you’re downloading the new stock ROM, use the Firmware Upgrade options. And finally, there is no need to panick at all. Hope my epistle would help someone to bringing his or her bricked phone back to life.

  • Hello Samuel, d fone is now working though it goes off on its own once in awhile , I tried d four days continuous charging n on d 4th day it came up, u asked about how I removed d ba3,well, am kind of my own technician, I screwed d fone open n I was able remove d ba3 wen all d screw was out, even though I ended up breaking d screen.
    Thanks to u d charging idea really helped

  • pls help me, ,my own has been more than four days and it still wont come up. i need a real serious help. is it possible that it has TOTALLY crashed.?

    • Hi Romeo, if you followed the instructions squarely, you should be good. Just wait a little longer. Remember you need to keep charging the device.

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