Earlier today, I experienced something quite unusual on my phone. When I say quite unusual, I mean it’s never happened before.
I was sorta devastated (a little though). The iPhone totally became unresponsive. Consistently pressing the power button could turn on the screen light but I could perform next to nothing.
Although I could swipe the phone screen from the top downwards to access the notification tray and could swipe the phone from the bottom upwards to access other menus, I couldn’t access any apps, couldn’t even swipe the screen from the left to right and vice versa. Although calls could still come through, I can’t pick it up. That’s pretty everything the phone could do which was pretty annoying.
As awkward as it may sound, at some point, I had to consistently hit the phone on the floor (what’s d worst that could happen? It isn’t really functional after-all). That still didn’t fix it. Since the phone’s screen wasn’t bad, I knew that would always be a solution.
I had to start trying different button combinations (for phones with non-removable battery, button combination or a reset point is the sure bet).
If for any reason, your iPhone smartphone becomes unresponsive and you are very sure the screen isn’t bad nor the device has any fault, soft resetting the phone could be the best solution.
Soft Resetting iPhone 4, 4s, 5, 5s, 6, 6s, Plus
To soft reset your iPhone, press and hold the power button and home button together for a few seconds till the phone resets.
When reset is complete, everything should be working fine and No, you won’t loose any of your files or data.
Hard Resetting An iPhone
This process will wipe everything on the device leaving only the pre-installed apps and data.
To hard reset, go to settings > General > Reset. Choose from any of the reset options that suits your description and follow the onscreen instructions.
In summary, the iPhone has been working very well ever since i soft reset the phone. You should apply same tactics if at any point, you experience same on your iPhone.