Android

Unfortunately, System Update Has Stopped On Infinix X551 While Updating Via OTA – Here’s The Fix

Couple of weeks back, we gave a detailed hands-on review of the android 5.1 lollipop OS on infinix Hot Note x551 android phone. Couple of days after, we shared a step by step guide on how to upgrade the x551 android phone to the lollipop OS.

infinix hot note x551 running lollipop OS


If you did that and may have gone to software updates on the device to see if there is a new version, there is actually a new update. You may have downloaded and tried installing the update only to keep getting the ‘Unfortunately, system update has stopped error‘. If that’s the case, we are here to help.

Fixing Unfortunately, System Update has stopped on infinix Hot Note

I think this is a problem with the xui android lollipop ROM considering the fact that it is still on Beta level. Hence, the only solution will be forcing the update via recovery.

If you have downloaded the update but if getting that error, follow the steps below.

  • Boot your Infinix hot note phone into recovery by turning off the phone and then, press and hold volume + and power button together till the device turns on
  • Press and hold the volume up + power button again and you should be fully booted into the recovery menu.
  • Using the volume buttons as navigation and the power button as OK, scroll down to Apply update from cache
  • Select System_Update and choose update.zip
  • Wait for a while till you get the notification ‘Install from cache complete‘.

Infinix hot note software update via recovery menuNow, choose to reboot system update now and there you have it. The software update has been completed. If you have any issues relating to this, please post a comment and we will reply as soon as we can.


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69 Comments

  • Hello,i had similar issue updating my Infinix X551,it shows a notification asking me to update, i did that but what i notice was after the update had finished it writes “error” and later “no command” ,but i can’t boot my phone i want to try the step mentioned above that says “Apply update via cache” .

    Please help me i have important docs i need to recover.

    Thanks.

  • Hello,i had similar issue updating my Infinix X551,it shows a notification asking me to update, i did that but what i notice was after the update had finished it writes “error” and later “no command” ,but i can’t boot my phone i want to try the step mentioned above that says “Apply update via cache” .
    Please help me i have important docs i need to recover.
    Thanks.

    • Hi Michael, i am guessing you’ve initially rooted the phone. Anyway, check out my step-by-step guide on how i unbricked same device and you should be good to go.

  • Hello Sam, I have unrooted my phone but still your method is not working for me. I have try several times what they say is “installation aborted ” I don’t know what to do please help me Sam.

  • Hi Sam I tried to update my software infinix hot note then the internet was inerrupted and now it’s showing me no command everyone I try to switch on what am I supposed to do?pliz I need your help.

  • downloaded my update from MEGA as was directed by the infinix mobility website.. and its not installing. what should I do?

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