Tecno Camon C9 users, be careful of the app freeze feature

The tecno Camon C9 so far, has been receiving a lot of recommendations especially for it’s camera. For those who do not know, the camon c9 features 13 megapixels back facing camera and 13 megapixels front facing camera.

The smartphone features a redefined version of Tecno’s custom UI known as HiOS and beneath that, the smartphone runs Android 6.0 marshmallow.

tecno camon c9 operating system

While the HiOS version on the Camon C9 feels fluid and really cool, it has some flaws and one of them, probably the most threatening (sort of), is the app freeze feature.

Basically, the phone at some point, lists out your apps and tags them as not frequently used even when you just closed one of them. The feature thereafter asks that you freeze the app(s).

tecno camon c9 app freeze feature

Normally, freezing the app would mean disabling the app from consuming resources in the background or running in the background. Therefore, if there’s a need to re-use the app, you can simply relaunch it as a fresh app.

Unfortunately, that isn’t the case with the Tecno Camon C9. Choosing to freeze the app(s) when the option is presented, automatically deletes the app(s) without the user knowing.

Maybe Tecno has / knows an hidden solution to this but basically,  as far as I can tell, freezing the app(s) makes the app no longer available on the smartphone as all effort to source them out of the phone without having to re-download, proved abortive.

So, if you are using the Tecno Camon C9 smartphone, please be careful of the app freeze feature. At least for now till a solution is made available. If presented with the option to freeze apps, simply tap the cancel button.

About the author

Samuel Adeniyi

A lover of gadgets! I am particularly enthusiastic about phones and i enjoy writing on the subject matter. Love to have a blog like this? Shoot me a mail:).


  • same thing happens to my phone too… although I tap to freezing the apps… not knowing that am gonna lose them.
    … upon my likes on this phone it has no lock screen notification

  • “Lock screen notification ” ….they should try and do something about it…
    even when i downloaded a lock screen app from the play store I was unable to use it..

  • I had the same problem with my C9, but I found out how to unfreeze the apps. Simply go to Hi Manager on your phone, then click on App management. From there you can do a whole lot of things like Notification management, App uninstall, an App freeze where you can unfreeze your apps.

Leave a Comment