While we are still experimenting with the newly launched Infinix hot 2 x510 smartphone and getting prepared for our review, we cant help but bring this issue to the limelight.

Since the launch of the smart phone device, one of the most frequent complaint we have been getting is the non availability of some very important apps.

The apps further pointed at are the Gallery app, Video player, music player and file manager app.

This was weird. I mean, in every android device we have used in the past, those apps were present and I wonder why the infinix hot 2 tends to not come with these apps pre-installed.

In a bid to solving this puzzle once and for all, I am just going to proffer a solution. In regards our unit of the device, we don’t have issues with the absence of those apps because we already know out way round and we’d like to share same knowledge with you.

infinix hot 2 issues with pre-installed apps

Yes, the Infinix hot 2 didn’t come pre-installed with those mentioned apps. Hence, you shouldn’t start feeling like the issue has to do with your particular device.

Solutions To Gallery, Video & Music Player, File Manager Not Present On Infinix HOT 2


If you are looking at viewing photos and watching videos on the device, the device comes pre-installed with the Photos app. The photos app is Google’s official photo app.

The app enables you view pictures and videos on the device and on the SD-Card (If any).

If for some reason you’d prefer a different gallery app, there are quite a number on the play store. Feel free to download and stick with whichever works for you.

In my opinion, the google photo is pretty decent. It can even save your pictures to the cloud. That way, you can get your files on other devices with your email address.

Video and Media Player

If you are looking at playing music on the phone, the phone comes pre-installed with the Play Music app. The app allows you play music files present on the device as well as the music files present on the SD card if any. In addition, i really like the interface.

Again, play music is officially owned by Google. Guess that’s the idea with the android one project. Making google apps, the basis.

File Manager

In regards the file manager app, the Infinix hot 2 doesn’t come with any. We had to download one online and that works perfect.

There are loads of file managers you can download from the play store app. If you intend downloading outside the play store app, you can download one Here.

So, these are the most talked about issue with the device so far and we just have to proffer solution here. Our full review of the Infinix Hot 2 x510 otherwise known as the HOTTest one will be published in the next few days. So, stay glued.

Update: The Infinix HOT 2 review is out and can be accessed here.

Read Next: Fix Unable To Use Songs as RingTone On HOT 2.


  1. Please, the play music app on my infinix 2 does not bring out all the music I av on d device and memory card. what can I do pls

  2. Hi samuel my infix 510 just hid everything that was in the phone memory that is ,the file manager and its running on the user account how con you help me recover these images and other documents

  3. Can anyone help me out. i have Infinix hot note pro my mobile gallery is not working as i deleted whatapp data from gallery also was not working whatsapp than i remove whatsapp but still my mobile gallery is not working please anyone help me what to do?

  4. It has file manager and some other preinstalled apps,all you have to do is go to system updates which is under about phone in settings,be sure to have a WiFi Internet connection.

  5. Please what can be done to access the hidden files (photos, music, videos) that was caused due to the android 6.0 upgrade for infinix hot 2?

  6. my infinix hot 2 isn’t booting to the owner account. it boots to guest I think, it doesn’t even show anything on that account. nothing can be done on that account. I haven’t been able to use it nw for a day plus and I bought it just exactly one week ago. am so frustrated.

  7. My phone decided to update itself (don’t know how or why)to marshmallow whatever and now I cannot access my photos, music that was there before but the memory says it’s there pls help!!! This is so frustrating.

  8. Hae Samuel,I got android update for my infinix hot 2 and I downloaded and installed 6.0 marshmallow,I can’t see my photos and music which was on phone memory, bt the memory is used,what can I do?

    • Alex, that’s an issue most people have been complaining about. I am sure you can still access the files under file manager right?

  9. Mr Samuel pls help me out whenever I download video from YouTube after some minute my phone will display can’t play this video… pls help me out.God bless u

  10. please i need ur help….
    whenever i try to send files like music,videos to infinix hot note it does not connect but if i try send from d infinix it will go….
    please what is the fault?

  11. Thank you Samuel,I downloaded bt when I tried to press power and volume up buttons together the phone opened as usual,am confused now

  12. hae Samuel plz help ave downloaded all the apps BT CNT take pics listen to music though goggle music something it keeps saying there z a error help plz

  13. hey Samuel I don’t have an SD card en my fone z in owners mode BT CNT take pics or anything ave downloaded all the apps plz hlp